RideDesk
Live visitors & chat

The customer is on your booking page right now

Most transfer websites convert a fraction of their traffic and never learn why. RideDesk’s live layer shows you who is on your booking pages at this moment — the quote they built, how long they have hesitated — and gives you two levers while they are still there: talk to them, or make them an offer.

It is one script tag on your site. No cookies, no per-agent seat fee, no separate chat product to pay for.

Included inFree ForeverFreePro$99/moEnterprise$199/moFull pricing

  • Presence on the quotes console

    A green dot on the live session — which pages, which quote, how many minutes on site. You watch demand happen instead of reading about it tomorrow.

  • Live offers that actually exist

    Push a time-limited discount to one hesitating visitor: a real voucher, valid for that session only, expiring in 30 minutes, capped at the maximum you configure. It applies itself in the booking form the moment it arrives.

  • Bot-first chat, human takeover

    The chat answers instantly with AI replies grounded in your business facts — never inventing a price — and the moment a staff member replies, the bot steps back. Pair it with the chat-bot add-on and it can quote and book, end to end.

  • Every chat is a lead

    The optional pre-chat form captures name, email and phone before the first message, and links the contact to the visitor’s quotes — so an abandoned conversation still becomes a follow-up, not a mystery.

  • Your look, your rules

    Three visual themes, left or right, your brand colour, and a scope switch: chat on booking pages only, or across the whole site. Change settings in the panel and the widget follows without touching your site again.

Questions operators ask

Does it slow my website down?

The snippet is about 10KB, loads asynchronously, sets no cookies, and pauses its heartbeat when the tab is hidden. There is no WebSocket connection to hold open.

Who answers the chat at night?

The AI auto-reply does, from your configured business facts — and with the chat-bot add-on it can complete a real booking through your quote engine. Anything it cannot resolve is waiting for your team with full context in the morning.

Can a live offer be abused?

No — each offer is a single-session voucher minted for that visitor, capped by the maximum percentage you set, and it expires after 30 minutes. It is not a code that can circulate.

Which plans include it?

Live visitor presence is visible on every plan as a teaser; offers and chat are part of the engage add-on on Enterprise.

More of the product

See it on your own operation

Start on the free plan, set up your rates, and switch on Live Visitors & Chat when you are ready — every plan and price is public.