Guides
Longer pieces on the category rather than on us. They are written for someone comparing options, including the parts where the honest answer is that you do not need what we sell yet.
Every capability described in them is one RideDesk actually ships. Where a guide says a feature matters and we do not have it, it says so.
The job, as your dispatcher sees it
One record holds the passenger, the route, the flight, the assigned driver and the money — so nothing about the ride lives in somebody’s phone.
Airport transfer · today
M. Weber · 2 pax
Frankfurt Airport (FRA) · T1
Hotel Jumeirah, Thurn-und-Taxis-Platz
Thomas S.
Accepted · 4 min ago
Every way work reaches you
Website, widget, WhatsApp, Instagram and Messenger, Telegram, live chat, email, phone and marketplace partners — all landing in the same place.
Priced by your rate card, on the server
The route is measured once and every vehicle class is priced from your own rates, so no channel can quietly undercut you.
Priced live from your own rate card · fixed, no surprises
A payment page per booking
Your own Stripe, PayPal or SumUp account, the full booking summary on the page, and a compliant invoice behind it.
Rentals, with the paperwork attached
Day rates and duration discounts, included kilometres, condition at handover and return, and an agreement the customer signs.
4 d
Period
€ 149/d
Rate
−10%
Long-stay
Your brand, your domain
Your colours, your logo and your sending address, on a hostname you own. Customers never learn what software you run.
Booking page, panel & emails — 100% your brand, none of ours
How a booking moves
Arrive, get priced, get a driver, get confirmed, get paid — the same path whichever channel it came from.
Sign up & make it yours
Create your organization, set your rate card, connect your domain and drop in your logo and colour.
Take bookings everywhere
Point your website at RideDesk, plug in the API, forward marketplace jobs, or add them by hand.
Dispatch & get paid
Approve, assign a driver or partner, send the pay link, and let the automations handle the rest.
What comes with it
The capabilities that turn a booking list into a business you can run from one screen.
Built-in CRM
Every booker becomes a customer record — history, documents, billing details, lifetime value.
Two-way inbox & WhatsApp
Reply to customers by email or WhatsApp from inside each booking. No separate app.
Live flight status
Airport pickups track the flight automatically — delays surface before the driver leaves.
Bookable by AI agents
A per-tenant MCP endpoint lets AI assistants get a quote and book — priced by your rules, never theirs.
Quote-to-booking analytics
See what visitors entered, which class they picked, and where they dropped off the funnel.
Automations & reminders
Confirmations, driver reminders, payment chasers and a morning digest — on autopilot.
Taxi dispatch software
What taxi dispatch software does, which capabilities change how a fleet actually runs, and how to judge a system before you commit your bookings to it.
GuidesHow to choose the best taxi dispatch system
There is no single best dispatch system — only the one that fits your work. A practical framework for comparing them before you commit.
GuidesChauffeur booking software
Booking and dispatch software for chauffeur, private hire and executive car operators — quotes, flight tracking and invoicing under your own brand.
Guides