Guides
Longer pieces on the category rather than on us. They are written for someone comparing options, including the parts where the honest answer is that you do not need what we sell yet.
On this page
Every capability described in them is one RideDesk actually ships. Where a guide says a feature matters and we do not have it, it says so.
The job, as your dispatcher sees it
One record holds the passenger, the route, the flight, the assigned driver and the money — so nothing about the ride lives in somebody’s phone.
M. Weber · 2 pax
FRA T1 → HOTEL JUMEIRAH, FRANKFURT
LH 402 · on time · Business Van
THOMAS S. · Accepted · 4 min ago
€ 89.00
Paid
Every way work reaches you
Website, widget, WhatsApp, Instagram and Messenger, Telegram, live chat, email, phone and marketplace partners — all landing in the same place.
Priced by your rate card, on the server
The route is measured once and every vehicle class is priced from your own rates, so no channel can quietly undercut you.
Priced live from your own rate card · fixed, no surprises
A payment page per booking
Your own Stripe, PayPal or SumUp account, the full booking summary on the page, and a compliant invoice behind it.
Rentals, with the paperwork attached
Day rates and duration discounts, included kilometres, condition at handover and return, and an agreement the customer signs.
Your brand, your domain
Your colours, your logo and your sending address, on a hostname you own. Customers never learn what software you run.
Booking page, panel & emails — 100% your brand, none of ours
How a booking moves
Arrive, get priced, get a driver, get confirmed, get paid — the same path whichever channel it came from.
Create your organization, set your rate card, connect your domain and drop in your logo and colour.
Point your website at RideDesk, plug in the API, forward marketplace jobs, or add them by hand.
Approve, assign a driver or partner, send the pay link, and let the automations handle the rest.
What comes with it
The capabilities that turn a booking list into a business you can run from one screen.
Built-in CRM
Every booker becomes a customer record — history, documents, billing details, lifetime value.
Two-way inbox & WhatsApp
Reply to customers by email or WhatsApp from inside each booking. No separate app.
Live flight status
Airport pickups track the flight automatically — delays surface before the driver leaves.
Bookable by AI agents
A per-tenant MCP endpoint lets AI assistants get a quote and book — priced by your rules, never theirs.
Quote-to-booking analytics
See what visitors entered, which class they picked, and where they dropped off the funnel.
Automations & reminders
Confirmations, driver reminders, payment chasers and a morning digest — on autopilot.
Taxi dispatch software
What taxi dispatch software does, which capabilities change how a fleet actually runs, and how to judge a system before you commit your bookings to it.
GuidesAirport taxi dispatch software
How airport transfer work differs from ordinary dispatch, what flight tracking has to do before it is worth having, and how to judge a system on it.
GuidesPrivate hire booking system
What a private hire operator actually needs from a booking system, including the booking record your licence conditions require, and how to judge one.
GuidesTaxi invoicing software
What a transfer or chauffeur invoice has to contain, why numbering is the part that goes wrong, and how invoicing should attach to the ride that earned it.
GuidesHow to choose the best taxi dispatch system
There is no single best dispatch system — only the one that fits your work. A practical framework for comparing them before you commit.
GuidesChauffeur booking software
Booking and dispatch software for chauffeur, private hire and executive car operators — quotes, flight tracking and invoicing under your own brand.
GuidesFree taxi dispatch software — actually free, actually forever
Genuinely free taxi dispatch software: real bookings, dispatch, invoicing, website widgets and your own mailbox — no card, no trial clock, no expiry date.
GuidesRideDesk vs Limo Anywhere
How RideDesk and Limo Anywhere actually charge, what each one is built for, and the cases where Limo Anywhere is the better answer for a chauffeur desk.
GuidesRideDesk vs Moovs
Both run a free tier capped at ten rides a month. What separates them is the onboarding fee, who holds card processing, and where the invoicing was built for.
GuidesLimo Anywhere alternatives
What to check before leaving Limo Anywhere: how the per-trip fee compounds, what onboarding costs, and which alternatives suit a European transfer desk.
GuidesTaxi dispatch software without per-vehicle fees
Per-vehicle and per-driver pricing charges you for growing. Here is how that model compounds over a fleet, and what flat-rate dispatch software costs instead.
GuidesBooking software with zero commission on your fares
A commission is a share of every fare you earn, charged for as long as you stay. Here is where platforms take one, and how to run a booking desk that pays none.
GuidesWhat does dispatch software actually cost?
Enter your fleet size and monthly trips to see what dispatch software really costs across a year — base fee, per-trip fees, onboarding and card processing.
Guides
Related guides
See it with your own rides
Set up an account, load a handful of real bookings and see how they move through dispatch. No card needed to look around.