Connect the channels your customers already use.
RideDesk plugs into the accounts your business already runs — WhatsApp, Facebook, Instagram and Google — so booking, messaging and posting happen in one place instead of five. Every connection is optional, started by you, and reversible in a click.
WhatsApp Business Platform
MessagingConnect your own WhatsApp Business Account and message customers from the same screen as the booking. RideDesk is a Meta Tech Provider, so onboarding takes a few taps instead of a developer.
- Your own number and your own WhatsApp Business Account — never a shared one.
- Booking confirmations, driver details, invoices and pay links sent from approved message templates.
- A real two-way inbox: replies land in RideDesk, threaded and linked to the booking they belong to.
- Assign a conversation to a colleague, label it, and see how fast your team answers.
- Send a location pin, a photo or a PDF agreement; ask the customer to share their pickup point.
- STOP is honoured automatically — an opted-out customer receives nothing further.
Facebook Pages
PublishingPublish to the Page you already run, on a schedule, without another tab open.
- Write or AI-draft a post, attach a photo, publish now or schedule it for later.
- Post Stories to your Page as well as the feed.
- Read the comments your posts attract and reply to them from inside RideDesk.
Instagram Business
PublishingThe Instagram Business account linked to your Page, published to from the same composer.
- Feed posts and Stories, published immediately or scheduled.
- One composer for Facebook and Instagram together, or either on its own.
- Reply to comments on your own posts without switching apps.
Google Business Profile
PublishingKeep the profile customers actually find on Google up to date.
- Publish updates and offers to your verified business location.
- Add a real call-to-action button — Book, Call, Learn more.
How connecting works.
The same flow for every channel: you authorise, you choose what to share, and you can take it back at any time.
Authorise with Meta
Click Connect in Settings. You sign in with Meta and choose which Page, Instagram account or WhatsApp number to share. Nothing is connected until you pick it.
Pick your assets
RideDesk lists what you granted and you select the one to use. For WhatsApp we register the number and set up your message templates for you.
Work from one desk
Post, reply and message from inside the booking system. Disconnect whenever you like — the stored tokens are deleted with it.
You grant the minimum, and you can revoke it.
RideDesk asks only for the permissions the features you use actually need, and uses them for nothing else. Every permission we request, what it does and what we store is listed in plain language in our privacy policy.
Your accounts stay yours
You connect accounts you already own. RideDesk publishes and messages on your behalf, and only to the assets you selected.
Tokens encrypted at rest
Access tokens are stored encrypted with AES-256-GCM and never reach a browser. Disconnecting deletes them and revokes the grant with Meta.
One tenant never sees another
Every organisation is isolated in the database and in the application. Your messages and connected accounts are visible only to your team.
No advertising, no profiling
We do not sell platform data, use it for advertising, build profiles from it, or train models on it. It powers the features you switched on, nothing else.