Pay for what you switch on
RideDesk is sold as modules rather than tiers. There are two core modules — transfers and rentals — and a catalogue of add-ons on top of them. You pay for the ones you turn on, and an operator who only runs airport transfers is never quietly paying for a rental fleet they do not have.
This page explains exactly what each part is and what moves the price. It does not print a number, and the section at the bottom says plainly why.
The two core modules
Most operators buy one. Some buy both. They are genuinely separate — an org with only one sees nothing of the other, anywhere in the product.
Transfers
Airport runs, point-to-point, hourly hire and round trips. Server-priced quotes from your own rate card, the full booking lifecycle from request to completion, driver assignment or forwarding to a partner, and flight tracking on airport jobs.
Rentals
Self-drive hire with day rates, duration discounts, included kilometres and overage. Licence capture, handover and return protocols with odometer, fuel and condition, walkaround photos, and a signed agreement.
The job, as your dispatcher sees it
One record holds the passenger, the route, the flight, the assigned driver and the money — so nothing about the ride lives in somebody’s phone.
Airport transfer · today
M. Weber · 2 pax
Frankfurt Airport (FRA) · T1
Hotel Jumeirah, Thurn-und-Taxis-Platz
Thomas S.
Accepted · 4 min ago
Every way work reaches you
Website, widget, WhatsApp, Instagram and Messenger, Telegram, live chat, email, phone and marketplace partners — all landing in the same place.
Add-ons, and what each one is for
Everything here is optional and switched on per organisation. The row is the add-on; the columns describe it.
| What it does | Worth it when | |
|---|---|---|
| Invoicing | Standalone invoices with a legally consecutive number series, VAT handling and your own layout | You invoice business accounts rather than only charging cards |
| Inbox | Two-way email on your own address, threaded against the booking it belongs to | Customers reply to your emails and those replies matter |
| Your own WhatsApp Business number for customers and drivers, with journey templates | Your market books and confirms over WhatsApp | |
| Chatbot | A guided bot that quotes and books on WhatsApp, live chat and Telegram | You get the same questions at 2am and nobody is awake |
| Auto-approve | Hands-off approval for bookings that pass price, route and lead-time checks | You are approving obviously-fine bookings by hand |
| Widgets | Embeddable quote and booking forms for your own website | Your website is where your customers start |
| Branding | Your colour and logo across the panel and every customer-facing page | Customers see your pages and should see you |
| Partners | A portal where subcontractors onboard, upload documents and take forwarded jobs | You send overflow work to other operators |
| Engage | Live visitor presence, targeted offers and visitor chat on your site | You have traffic that does not convert |
| Social | Scheduled posting to Google Business Profile, Facebook and Instagram | Marketing is one more thing nobody has time for |
| RideDesk Mail | Sending and receiving on your own domain, fully authenticated, with delivery tracking | You do not want to run a mailbox to run a fleet |
| Analytics | Revenue, source attribution and conversion reporting across the funnel | You are guessing which channel actually pays |
| MCP | A per-tenant endpoint that lets AI assistants quote and book against your rate card | You want to be bookable from an AI assistant |
Priced by your rate card, on the server
The route is measured once and every vehicle class is priced from your own rates, so no channel can quietly undercut you.
Priced live from your own rate card · fixed, no surprises
How a quote is put together
Four inputs, in the order they matter.
- 1
Which core modules
Transfers, rentals, or both. This is the largest single factor, because it decides how much of the product you are running.
- 2
Which add-ons
Only the ones you switch on. You can start with none and add them later — an add-on can be requested from inside the panel, and switching one on takes effect immediately rather than at a renewal date.
- 3
The size of the operation
Fleet and team size, because a two-car operator and a sixty-car operator are not running the same business even on identical modules.
- 4
Billing rail and cycle
Charged monthly by card or by PayPal subscription. You approve it once and can cancel; there is no minimum term buried in it.
A payment page per booking
Your own Stripe, PayPal or SumUp account, the full booking summary on the page, and a compliant invoice behind it.
Rentals, with the paperwork attached
Day rates and duration discounts, included kilometres, condition at handover and return, and an agreement the customer signs.
4 d
Period
€ 149/d
Rate
−10%
Long-stay
Included, at no extra cost
These are not add-ons and never will be. They are what makes the thing usable rather than what makes it sellable.
Your own subdomain and hosting
yourcompany.ridedesk.app from the first day, with a certificate. A custom domain of your own is a setting, not a paid tier.
Unlimited staff accounts
Per-seat pricing punishes you for putting a dispatcher on the rota. Add every member of your team, with roles and permissions.
The customer, driver and vehicle records
CRM, driver management with a cash ledger, vehicles, tasks, calendar and the enquiry pipeline.
Your data, exportable
It is your operation. Nothing about the pricing model depends on making it hard to leave.
An audit trail
Who did what, when, on every record — because an audit trail is a compliance need, not an upsell.
Product updates
New features arrive on the modules you already pay for.
Your brand, your domain
Your colours, your logo and your sending address, on a hostname you own. Customers never learn what software you run.
Booking page, panel & emails — 100% your brand, none of ours
No commission on your bookings
RideDesk does not take a cut of a single fare. Your payment provider is your own account — Stripe, PayPal or SumUp under your credentials — so customers pay you directly and your revenue never passes through us. A marketplace charges per booking because it brought you the passenger. We did not bring you the passenger; you did.
How a booking moves
Arrive, get priced, get a driver, get confirmed, get paid — the same path whichever channel it came from.
Sign up & make it yours
Create your organization, set your rate card, connect your domain and drop in your logo and colour.
Take bookings everywhere
Point your website at RideDesk, plug in the API, forward marketplace jobs, or add them by hand.
Dispatch & get paid
Approve, assign a driver or partner, send the pay link, and let the automations handle the rest.
What comes with it
The capabilities that turn a booking list into a business you can run from one screen.
Built-in CRM
Every booker becomes a customer record — history, documents, billing details, lifetime value.
Two-way inbox & WhatsApp
Reply to customers by email or WhatsApp from inside each booking. No separate app.
Live flight status
Airport pickups track the flight automatically — delays surface before the driver leaves.
Bookable by AI agents
A per-tenant MCP endpoint lets AI assistants get a quote and book — priced by your rules, never theirs.
Quote-to-booking analytics
See what visitors entered, which class they picked, and where they dropped off the funnel.
Automations & reminders
Confirmations, driver reminders, payment chasers and a morning digest — on autopilot.
Why there is no price table on this page
Because it would be a fiction. The honest version of a table is that a solo operator running transfers with nothing switched on and a thirty-car company running both modules with WhatsApp, a bot, partners and invoicing are not the same product, and a single number that covers both is a number set high enough to be safe for us.
The dishonest version is the one you have seen: three columns, the middle one highlighted, and the features you actually need sitting in the third — priced on application. That is a quote with extra steps.
So we quote. Tell us which modules and roughly how big the operation is, and you get a figure for your setup, not a starting-from figure that moves once you ask a real question. If it does not fit, that is a short conversation rather than a wasted trial.
Frequently asked questions
Is there a free trial?
New organisations start on a trial plan with no card required. You configure your rate card, connect a payment provider and take real bookings during it — the point is to find out whether it fits your operation, which you cannot learn from a sandbox with fake data in it.
Do you charge per booking or per vehicle?
No. There is no per-booking commission and no per-vehicle licence. Fleet size informs the quote, but you are not metered on it — a busy month costs the same as a quiet one, which is the opposite of how a marketplace works.
What happens if I want an add-on later?
Request it from Settings → Subscription inside the panel and it appears against your organisation for us to switch on. There is no re-contracting and no waiting for a renewal date; the feature appears when it is enabled.
Can I remove an add-on?
Yes. Add-ons are per-organisation switches, so one can be turned off again. Your data stays — turning off invoicing does not delete the invoices you already issued, and turning it back on finds them where they were.
Are payment processing fees included?
They are not ours to include. You connect your own Stripe, PayPal or SumUp account and their fees are between you and them, at whatever rate you have negotiated. We never sit between you and your money, which also means we cannot mark up the rate.
Is there a minimum contract?
No minimum term. Billing runs monthly on either a card subscription or a PayPal subscription you approve once, and you can cancel it.
Do I pay extra for a custom domain or for branding the panel?
A custom domain is included — it is a setting with a DNS record, not a tier. Brand theming of the panel and the customer-facing pages is the branding add-on, because it is a distinct piece of work rather than a switch.