RideDesk
Partner network

A real subcontractor operation, not a phone list

Overflow night, driver sick, a route you don’t cover — forward the job to a vetted partner at your margin instead of losing it. RideDesk runs the whole relationship: partners apply on a public form, get their own portal login when you approve them, and build their own file — company documents, vehicles with photos and papers, drivers, billing details checked against the EU VAT register, and your cooperation agreement, signed in the portal.

You approve every piece individually, and eligibility is computed rather than remembered: only a partner whose profile is approved and who has at least one approved vehicle can receive work. Let a document lapse or pause the partner, and they drop out of the forwarding list on their own — no sticky note required.

Included inFree ForeverFreePro$99/moEnterprise$199/moFull pricing

  • Public application form

    Prospective partners apply on a bot-protected public form and land in your panel as pending — no email back-and-forth to collect the basics, no account until you say so.

  • A portal of their own

    Approve an application and the partner is emailed a login to their own portal, where they complete onboarding themselves: profile documents, vehicles, drivers, billing, agreement. Your team reviews instead of typing.

  • Approval per item, not per partner

    The profile, every document, every vehicle and every driver is approved individually — a partner with an expired insurance file is not “mostly fine”, and the system knows it.

  • VAT-ID checked at entry

    Billing details are verified against the EU VIES register when the partner enters them, so the company you settle with is the company that exists on paper.

  • Your cooperation agreement, signed

    Your terms are presented and accepted inside the portal and stored on the partner record — the paperwork lives where the relationship does, not in an email thread from last spring.

  • Forward at your margin

    A booking forwards to a working partner in one click, with the customer price and your margin kept separate per job — so subcontracting stays a business decision instead of a habit.

How a partner joins

Self-serve where it saves you typing, gated where it protects you.

  • 1. They apply

    The public application form takes the company basics and lands the partner as pending in your panel. Nothing else happens until a human approves.

  • 2. You approve, they get a portal

    Approval emails them a login to the partner portal. Declines get a proper email too — both from your templates, in your name.

  • 3. They build their file

    Company documents, each vehicle with photos and its papers, each driver, billing details with the live VAT-ID check, and your cooperation agreement — uploaded and signed by the partner, stored privately behind signed links.

  • 4. You review each piece

    Every document, vehicle and driver is individually approved in your panel. When the profile is approved and at least one vehicle passes, the partner becomes eligible for work — automatically.

How a job is forwarded

  • One operator per job

    A booking is either assigned to one of your drivers or forwarded to a partner — never both, so responsibility for the ride is always unambiguous.

  • Eligibility is computed

    The forwarding list only ever shows working partners — active, approved profile, at least one approved vehicle. There is no way to accidentally send a job to someone you have not vetted.

  • The margin stays visible

    Every forwarded booking shows what the customer pays and what the partner costs you, per job.

  • Partners you add by hand

    A long-standing partner who will never touch a portal can be created directly by your staff and activated manually — both kinds live in the same list and forward the same way.

Questions operators ask

Can a partner see my customer’s price?

You control what the forwarded job carries. The margin between the customer price and the partner rate is yours and stays visible per booking.

What keeps an unvetted partner from getting jobs?

Forwarding eligibility is computed, not remembered: active status, approved profile and at least one approved vehicle. Lapse any of it and the partner drops out of the forwarding list automatically.

Where do the partner’s documents live?

In a private store, reachable only through short-lived signed links — and when a partner record is permanently deleted, their files are erased with it.

Do partners have to use the portal?

No — staff can create and manage a partner entirely by hand. The portal exists so new partners do their own data entry, not as an obligation.

Which plans include the partner network?

Enterprise.

More of the product

See it on your own operation

Start on the free plan, set up your rates, and switch on Partner Network when you are ready — every plan and price is public.