From a 2 am WhatsApp enquiry to a paid booking
Film · 0:58 · English, captions on
A customer messages you on WhatsApp at 02:11 asking what a ride from Frankfurt Airport costs. You're asleep. This film follows that one booking through RideDesk, from "how much?" to paid.
- Dispatsi, the AI agent inside RideDesk, reads new emails and WhatsApp messages as they arrive, so the work is ready before you open them.
- For a clear ride request, it prices the trip from your own rate card. FRA T1 to Heidelberg Hbf, 81 km: Economy €57, Business €81, Business Van €109, First €141.
- A quote Dispatsi prepares never reaches the customer until someone on your team has read the exact message and pressed send.
- The customer books and pays on one link, by card or PayPal, into your own Stripe, PayPal or SumUp account. No commission on your fares; your payment provider's own fees still apply.
- Your driver accepts the job from a personal link. No app to install, no password to remember.
- The invoice carries your logo and consecutive numbering, in English or German.
- Dispatsi is part of RideDesk Enterprise. Pay links, driver links and invoicing work on every plan.
Transcript
- 0:00Two eleven in the morning. Someone wants a ride from Frankfurt Airport. You're asleep.
- 0:06RideDesk takes it from "how much?" to paid. And you still press send.
- 0:12Dispatsi, the AI inside RideDesk, reads the message as it arrives.
- 0:17It prices the ride from your own rate card, so the figures are there when you open it.
- 0:23At seven, you read the exact message and press send. The quote waits for you.
- 0:29They book the van and pay on one link, by card or PayPal, into your own account. No commission on your fares.
- 0:37Your driver accepts the job from a link. No app to install, no password to remember.
- 0:43The invoice carries your logo and the next number in line.
- 0:47One booking, from "how much?" to paid.
- 0:51RideDesk. One desk for every ride.
Also on the RideDesk YouTube channel.