WhatsApp taxi booking software: from chat to paid ride
Film · 0:57 · English, captions on
Your customers want to book on WhatsApp. This is how RideDesk turns those chats into paid rides, step by step, with the plan each step needs.
- Your WhatsApp Business number in the RideDesk panel, so your whole team answers every chat from one place (Pro and up).
- The chat bot, once you switch it on, quotes from your rate card at any hour and hands anything unusual to your team (Pro and up). Bookings it takes wait for you to confirm unless you turn on auto-approve.
- On any plan, paste a WhatsApp message and the booking form fills itself in. The price still comes from your rate card, never from the message.
- One pay link on WhatsApp: card or PayPal, into your own Stripe, PayPal or SumUp account (WhatsApp delivery on Pro and up). No commission on your fares; your payment provider's own fees still apply.
- The booking confirmation goes out by itself once the booking is confirmed, and your driver accepts the job from a personal link. No app to install.
- On Enterprise, Dispatsi, the AI agent inside RideDesk, reads each WhatsApp message as it arrives and prepares the quote from your rate card. A quote never reaches the customer until someone on your team has read the exact message and pressed send.
Transcript
- 0:00Your customers want to book on WhatsApp. Here's how RideDesk turns those chats into paid rides.
- 0:07Connect your WhatsApp Business number, and your whole team answers every chat from one panel.
- 0:13Switch on the chat bot, and it quotes from your rate card at any hour, handing anything unusual to your team.
- 0:20On any plan, paste a WhatsApp message and the booking form fills itself in. The price still comes from your rate card.
- 0:28Send one pay link on WhatsApp. They pay by card or PayPal, into your own account, with no commission on your fares.
- 0:36The booking confirmation goes out by itself, and your driver accepts the job from a link.
- 0:42On Enterprise, Dispatsi reads each WhatsApp message as it arrives and prepares the quote. You still press send.
- 0:50RideDesk. Every WhatsApp booking, on one desk.
Also on the RideDesk YouTube channel.